FAQ

About
Accommodation

About Accommodation

Can I stay in the hotel alone?

We accept reservations for accommodation from one person. Whether you're traveling on business or by yourself, you're sure to find a place to stay.

Can children and babies stay in the hotel?

Preschool children are also welcome.

Is it possible to stay just for breakfast or just for a night?

Yes, it is possible. Please call us to discuss your requirements.

How many days in advance can I make a reservation?

Reservations can be made until 14:00 on the day of the reservation for plans with two meals (excluding special plans), and until 21:00 on the day of the reservation for plans with breakfast and plans without meals.

Can I stay at the hotel with my pet?

We do not accept guests who are accompanied by pets. Thank you for your understanding.

What are the check-in and check-out times?

Check-in time is from 16:00 and check-out time is 10:00 except for some plans.

My check-in time is going to be late.

If your arrival is after 18:00, please call us and let us know.

Is it possible to extend the check-out time?

If you do not have a reservation for the next day, you can extend your stay (for an additional charge). Please contact the front desk on the day of your arrival.

Can I leave my luggage before check-in and after check-out?

This service is available at the front desk of the Hotel Keihan Kyoto Grande. Please feel free to contact us for more information. Please keep your valuables at your own risk.

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